Privacy Policy

Last updated: April 07, 2025

This Privacy Policy describes the policies of Terra Helix Technologies Private Limited on the collection, use, and disclosure of Your information when You use our website and services, and explains Your privacy rights and how the law protects You.

We use Your personal data to provide and improve our services. By using the website, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

Company: Terra Helix Technologies Private Limited (“Terra Helix”, “we”, “us”, or “our”), Pune, Maharashtra, India.
Service: Refers to the website operated by Terra Helix (https://terrahelix.io).
Personal Data: Any information that relates to an identified or identifiable individual.
Usage Data: Data collected automatically, generated by Your use of the Service.
Cookies: Small files placed on Your device to improve functionality and performance.
Device: Any device that can access the Service, such as a desktop, tablet or smartphone.
You: The individual using the Service or the organisation on whose behalf that individual is acting.

What We Collect

Personal Data

When You interact with our website, we may collect personally identifiable information, including:

Name
Email address
Company name
IP address

Usage Data

This includes:

Browser type and version
Time and date of visits
Pages visited
Time spent on pages
Device identifiers

Cookies and Tracking

We use cookies to enhance your experience and analyse website traffic. You can manage your preferences in your browser settings.

How We Use Your Data

We use the information we collect:

To respond to inquiries or contact requests
To maintain and improve our services
To detect, prevent and address technical issues
To send updates or marketing communication (with consent)

We do not sell or trade your data. We only share it:

With service providers who support the operation of our website (e.g., analytics, hosting)
If required by law
If we are involved in a merger, acquisition or asset sale

Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

International Data Transfer

Your data may be processed outside your jurisdiction, including in India and countries where our partners operate. We ensure adequate safeguards are in place to protect your data.

Data Security

We take data protection seriously. We implement appropriate technical and organisational measures to secure your personal data. However, no internet-based service is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion
Object to processing
Withdraw consent at any time

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. Material changes will be notified via email or on this page.

Contact Us

If you have any questions about this Privacy Policy, you can reach us:

Email: hello@terrahelix.io
Registered Office: FOREST TRAILS BUNGLOW 33, TYPE B SNO 16 A/P, Bhugaon, Mulshi, Pune - 412115, Maharashtra